The policy clearly states that most gift card orders cannot be refunded. This is to help protect both customers and themselves from fraudulent gift card returns. In fact, most online retailers have a policy in place that prevents customers from getting refunded for gift card purchases.
Unfortunately, lost or unwanted gift cards are not eligible for any kind of refund or replacement. However, there are a few instances where you may be able to get a refund on an Amazon gift card. They include:
If a physical gift card was ordered and shipped to a recipient besides yourself, you may be able to cancel that order and receive a refund if it was not yet shipped.
Online Log into your account either from the desktop website or mobile app. Go to Orders, then find your recent gift card order. If your order has yet to be delivered, you will still be given an option to cancel it.
Contacting Amazon customer service by phone often results in long hold times and trying to get an agent over chat can be time-consuming as well. Because trying to get a refund on a gift card is not a very simple task, you may find you have an easier time if you enlist some help from a professional. That's where DoNotPay comes in. With our Cancel Anything product, we can help you understand more about your refund eligibility and increase your odds of a favorable outcome. Just follow the simple steps below.
DoNotPay Can Help
Once you submit the details, we'll work on generating a cancel request for you.
Sign up for DoNotPay today to get started.
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